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Job Summary: Who are we? Canberra Furnished Accommodation is an award-winning boutique accommodation provider. Our office is located in Braddon and our properties are located in Woden, Griffith, Braddon and Lyneham. We believe that a happy, positive team is a very important asset to any business because happy people provide fantastic customer service and this is something we are known for.

Job Details: About The Role

The duties of the role are a blend between that of a receptionist at a real estate agency and a hotel.

You will be the first point of contact for telephone, email and face-to-face enquiries.

You will also be responsible for processing bookings, preparing check in envelopes and providing administrative support to the team.

You are a critical communication port for the team and guest needs.



Our Ideal Receptionist

- Is a people person that gets a kick out of providing fantastic customer service

- Has excellent communication skills, especially on the phone
- Is reliable and organised with exceptional attention to detail
- Has excellent spelling, grammar and punctuation

- Is always professionally presented

- Thrives in a fast-paced environment
- Likes diversity in their work
- Has a positive and self-motivated attitude
- Takes pride in a job well done

- Wants to be a valued member of a small team with shared goals



Qualifications and Experience

Previous reception and/or administrative experience is preferred.

Experience in retail management or hotel administration will be highly regarded.

Ability to touch type preferred, even if your speed is not so fast yet.



Workplace Attitude

- We arrive early to work each day
- We support each other
- We set and achieve weekly goals
- We take pride in our work
- We cross-train so we know how to do each other's jobs

- We are a 'work family'



Company Values

- Care Based Service
- Commitment
- Kaizen
- Integrity
- Team Work
- Respect
- Accountability



Workplace Happiness

Weekly team food budget, free undercover parking, nice people to support you in your role, an office puppy called Max, a fantastic Nespresso coffee machine, the boss shouts dinner and drinks a few times a year, dual computer screens, lollies!, the latest windows software and a lovely garden to sit outside in at lunchtime.



We like to do things a little bit differently...

We will reply to EVERY application because we value your time to apply and interest in working with us. There will be 4 rounds in our recruitment process and we will keep you informed where your application is at along the way. The process will take a maximum of 2 weeks.

Round 1 - We accept your application because it includes a cover letter as well as your resume.

Round 2 - We will send you an email interview with 3 questions.

Round 3 - A telephone interview.

Round 4 - A face-to-face interview.



How To Apply?

Email us a cover letter that tells us how your experience and skills will fit the role. Don't forget to attach your resume. Applications without cover letters will be rejected. Send the email to info@canberrafurnished.com.au Thank you, we're looking forward to hearing from you.