Outbound Customer Value Specialist
Job Id :72F8-4615-48714156
Premium Job
Customer Service - Call Centre
- Casual/vacation
- Melbourne VIC, Australia
Job Summary:
The purpose of the outbound Sales Consultant role is to provide solutions and identify sales opportunities using warm leads to our customers that will support improved Retention/Growth performance across the multiple Suncorp brands.
Job Details:
- Use initiative and questioning to identify needs and provide appropriate solutions
- Flexibility and adaptability to switch between different Suncorp brands as required by the business
- Make decisions and negotiate to achieve positive outcomes for the customer and business.
- Promote company products and services at every opportunity always seeking to close the sale with each customer
- Deliver exceptional customer service ensuring customer loyalty through building rapport, identifying customer needs, overcoming concerns and seeking understanding and commitment
- Identify opportunities to connect our customers more to their brand to strengthen relationships