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Job Summary: This is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, and drive disruption and growth.

Job Details: • Reviewing client files
• Investigating clients complaints
• Determining the appropriateness of advice providing
• Determining if there was a financial or non-financial detriment to the client
• Communicating outcomes of the advice reviews
• Liaising with administrative and calculations teams to ensure the customer is remediated appropriately