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Job Summary: Your role as a Customer Value Specialist is to connect our customers with new and better products and services to meet their needs. Our customers have worked hard for their lifestyle and we want to help them protect their today and tomorrow, and it makes us feel good to help them! You will enjoy delivering exceptional service, speaking to customers over the phone and using your initiative to understand their needs and provide solutions.

Job Details: Key Responsibilities

Receiving a high volume of calls regarding multiple insurance products you will be:

Delivering a seamless customer experience on various insurance products that provides value for our customers
Achieve Customer Availability Targets
Identifying the appropriate insurance policies to meet customer requirements
Achieve customer sales and service targets set for all customer segments
Advocate customer propositions to create value for customers through products and services under multiple brands across banking, wealth, life, personal and commercial insurance